VidhiAagaz
International Journal ofLaw Management & Humanities
ISSN 2581-5369 · Open access
International Journal ofLaw Management & Humanities
Open accessResearch PaperVol. 9 No. I (2026)pp. 601–616

Understanding Consumer Behaviour through Neuromarketing: An Integrative Review of Neuroscience and Marketing Practices

218views79downloads
Published 8 February 2026 · pp. 601–616 · Vol. 9 No. I (2026)
Abstract

Neuromarketing has evolved as a new and important area of research, integrating neuron science studies with consumer behavior studies. This field examines how the subconscious influences consumer decision-making. Most traditional marketing research, conducted through self-reporting, lacks access to the subconscious activities of consumers. This paper will discuss the development, use, and implications associated with neuromarketing through a compilation of literature available on this subject, and also through a discussion on important case studies. Earlier studies have emphasized the use of tools like electroencephalography, functional MRI, and eye-track analysis, which use neuron science to measure attention, emotions, memory, and sensory engagement.
This report also evaluates major brands such as Amul, Coca-Cola, Miniso, Zara, and Adidas to illustrate the effective application of neuromarketing concepts in real-life business situations. These examples help understand the impact of storytelling, sensory, humor, novelty, scarcity, and association on consumer perception, brand recall, and sustained brand loyalties. The results show that effective neuromarketing techniques can be applied irrespective of the latest technological advancements but through the creation of an emotional connect. There are also discussions on the ethical implications, especially in the context of consumer susceptibility and responsible marketing communications. This report concludes that neuromarketing, when properly applied from an ethical perspective, is an effective approach in devising consumer-centric marketing programs in sync with the natural workings of the human brain, and it adds to the efficacy of brands and consumer trust.

Keywords
Neuromarketing TechniqueConsumer Decision MakingEmotional and Sensory MarketingEye Tracking and EEG in MarketingSubconscious Consumer Behavior
Contents
Full text

INTRODUCTION

Neuromarketing gained widespread attention in the late 1990s through early experiments aimed at understanding consumers’ subconscious responses to marketing stimuli. The term (Morin, 2011) neuromarketing was later introduced by Professor Ale Smidts in 2002, by which time the field had already begun developing as an interdisciplinary area. Even before its formal definition, organizations were applying brain related methods such as the Zaltman Metaphor Elicitation Technique to uncover hidden thoughts and emotions influencing consumer choices.

The rise of neuromarketing coincided with rapid advancements in neuroscience and neuroimaging technologies, including fMRI, EEG, PET, and eye tracking. These tools allow researchers to observe brain activity, attention, emotional arousal, and memory responses to advertisements, product designs, and branding elements. Unlike traditional marketing methods that rely on self reported data, neuromarketing provides deeper insights into subconscious processes that consumers may not be able to express.

As these technologies became more accessible, neuromarketing gained acceptance in both academic and commercial settings. Today, it is widely used to enhance advertising effectiveness, improve product development, and strengthen brand communication by aligning marketing strategies with how the human brain naturally processes information and makes decisions.

How is psychology different from neuromarketing:

Psychology and neuromarketing are in many ways interrelated disciplines, but the approach, tools, and application areas also differ significantly. Psychology is a very broad science that focuses on human behavior and mental processes underlying perception, cognition, motivation, emotion, and learning. Traditional consumer psychology, from a marketing perspective, studies why consumers behave in a certain manner using theories, surveys, interviews, observations, and self-reported measures (Devaru, 2018).

Although psychology offers important insights into consumers’ attitudes and intentions, it relies heavily on conscious responses. Nevertheless, consumers’ decisions often occur on an unconscious level, and they cannot rightly claim to know the real reasons for their preferences or decisions (Morin, 2011). This deficiency has contributed to the rise of neuromarketing, a far more advanced methodology.

On the other hand, neuromarketing is an interdiscipline of neuroscience, psychology, and marketing. It analyzes how and why customers feel unconsciously when exposed to marketing stimuli. Unlike traditional marketing research based on psychology, in neuromarketing, researchers rely on neurotechnological methods of EEG, MRI, eye-tracking, and biometry in order to register activity of the customer’s brain directly when exposed to marketing stimuli of different kinds (Khurana et al., 2021).

The major differences are in the approach used. Psychology uses behavioral models and consumer experiences, whereas neuromarketing involves the measurement of consumer reactions at the neurological and biological levels, independent of conscious consumer feedback. For instance, whereas psychology would investigate consumer sentiment on an ad, neuromarketing can identify the degree of consumer attention, whether for pleasant experiences in the ad or not, when the consumer is not consciously in attendance. This is as pointed out by Morin in 2011.

In addition, the application of neuromarketing is target-specific concerning the processes of decision-making in the consumption and branding domain. On the other hand, psychology encompasses a broad range of studies in the fields of clinical psychology, social psychology, developmental psychology, and cognition (Hafez, 2019). Essentially, psychology uses marketing concepts for a wider range of applications.

In short, psychology is a theoretical basis for understanding human behavior, and neuromarketing, in turn, is a further extension of this basis that utilizes the findings of neuroscience in order to better understand the subconscious forces that influence human decision-making in consumption. Instead of replacing psychology, neuromarketing further enhances its relevance for improving the effectiveness of new marketing approaches (Devaru, 2018).

LITERATURE REVIEW

(Morin, 2011) aimed to merge consumer-behavior research with neuroscience to better understand how people respond to advertising. The purpose of this emerging field is to overcome the limitations of traditional self-report methods, which often fail because consumers cannot fully articulate their emotional reactions. By directly measuring brain responses, neuromarketing seeks to more accurately predict advertising effectiveness. The outcome, Morin argues, is a promising approach that could greatly enhance the impact and efficiency of both commercial and social advertising campaigns worldwide.

(Kumar, 2015) examined the role of neuromarketing in allowing advertisers to delve into the subconscious of consumers. The reason for the study is to assess the impact of the level of attention, as measured by neuromarketing tools, on the consumers’ behavioral outcomes. This study aims to determine where the consumers allocate their attention, how consumers look for information, and where they conclude their product/service choices. This particular study reveals that the extent to which consumers allocate their attention has a subtle effect on clients, either consciously or subconsciously.

(Pileliene & Grigaliunaite, 2017) examined how female celebrity spokespersons influence FMCG advertising effectiveness using a neuromarketing approach. Combining EEG, eye tracking and survey methods, it finds that celebrity endorses significantly affect consumer responses. Celebrities are more effective for shaping brand attitudes while non celebrities better enhance brand awareness. Proper brand placement, particularly at the top of advertisements, helps reduce the neuromarketing “vampire effect”

(Devaru, 2018) explored the significance of neuromarketing in understanding consumer buying behaviour by integrating neuroscience with consumer behaviour research. It highlights how traditional rational decision making models are insfficient to explain real consumer choices. The paper explains key neuromarketing techniquies and their application in market research to uncover subconscious purchase intentions. The findings emphasizes that neuromarketing provides deeper insights into consumer decision making while also stressing the importance of ethical practices in its application.

(Amani, et al., 2019) investigated the effects of neuromarketing based advertising on children focusing on intended versus unintended outcomes. Using a quantitative approach, it evaluates which type of effect exrts stronger influence on children’s perceptions and behaviour. The findings aim to inform ethical advertising practices by highlighting children’s vulnerability to subconscious stimuli. The study suggests neuromarketing can be applied responsibly to promote positive behavioural and social change.

(Hafez, 2019) In M. Hafez’s “Neuro-Marketing: Turning Science into Marketing Strategy,” it was found from studies on neuromarketing that consumers’ subconscious emotional awareness enhances marketing of brands through advertisements. The objective of conducting this research was to examine how neuromarketing tactics affect business brands, particularly within the category of industrial safety brands, because it was found that neuromarketing significantly improves brands and advertisement efficacy.

(Daiz-Campo, et al., 2020) studies about the role of neuromarketing in increasing the emotional tie between organizations and the target audience on social networks. Based on an analysis of 75 articles on the Web of Science (2000-2020), the reviewed works tend to assess the impact on the understanding of the process of the decisions and emotions caused by the online content, highlighting the fact that it’s not the technology that plays the main role, but social influence, psychology, and emotions.

(Khurana , et al., 2021) analyzed that the use of neuroscience tools, specifically EEG, can help neuromarketing studies detect the actual, often subconscious response of the customer to the marketing stimulus. As the literature reveals, EEG has been recognized as more effective than traditional self-report methods because it can detect fast brain activity associated with preference and purchasing decisions. The objectives of this research are to answer the aims of the study, which are to understand the neural correlates of the decision-making processes of the customer, and its results include more accurate predictions, as well as more focus on ethics.

(Culqui-Salazar, et al., 2023) seek to explore the relationship between the usage of neuromarketing strategies and the branding of commercials in the business world related to industrial safety. They adopt the approach and strategy of involving purchasing managers in quantitative research that explores the impact that kinesthetic elements, like touching product examples and emotional commercials, make in influencing decisions. They conclude that neuromarketing strategies are related through effective commercial branding.

(M.Rajesh & M. Vidhya, 2025) have identified, based on the results of studies in neuromarketing, psychological and neuronal factors significantly influence the reaction of consumers to rapid advertising of FMCG products, requiring instant capture of attention and emotions. This paper will explore how colors and emotional factors in advertisements affect purchase behavior, brand, and emotional recall, based on the effectiveness of design factors in forming brand identity and emotional links. It applies correlation, multiple regression, and chi-squared tests to measure the association between perception of colors, emotional response, and demographic variables with the intention of understanding the effect of visual and emotional factors on decision-making and providing recommendations on designing effective FMCG adverts with higher emotional recall and loyalty to a brand.

CASE STUDIES

1)  Amul:

Among more than six hundred dairy brands operating in India, Amul occupies a uniquely dominant position in consumer perception and market presence. For a majority of Indian consumers, the act of purchasing dairy products is often synonymous with purchasing Amul, with minimal consideration of alternative brands, despite comparable taste, quality, and price levels offered by competitors. This phenomenon makes Amul an important case for examining the application of neuromarketing principles in building brand dominance and consumer loyalty.

Amul has a considerable market share in a number of categories, contributing to around eighty five percent in the butter category, around sixty five percent in the cheese category, and around sixty three percent in the Infant Milk category. Moreover, the Amul brand has also been named in the Guinness Book of World Records for the longest-running continuous advertising campaign. A crucial part to this achievement is the presence of the Amul Girl, a cartoon character which has been utilized for a consistent brand communication channel for a period of over five decades. This continued relevance of the character bears testimony to the fact that consistent visual identity and emotional familiarity can work wonder for brands in the longer run.

One of the most important elements of neuromarketing that Amul incorporates into their advertisements is the application of humor and sarcasm. Studies conducted on neuromarketing have indicated that advertisements incorporating elements of humor stimulate higher levels of attention, emotional processing, and memory association.

Amul often incorporates current events into their advertisements through the application of sarcasm that grasps the public’s attention and helps the brand to be associated with the emotions that the current events trigger in the minds of the masses. Such an application enables the brand to associate with higher levels of cognitive processing and memory association.

The brand communication of Amul further utilizes the psychological concept of social identity and recognition. Campaigns like “Amul Doodh Peeta Hai India” establish the consumption of milk as a social activity for the nation, establishing a feeling of togetherness or social identity. Campaigns relating to the development of children, empowerment of women, and the development of the nation establish a positive emotional connect with the brand. The recognition of different social classes and ideals by Amul increases the emotional connect and establishes a perception of being socially conscious and imbedded in society.

The brand also played a formative role in shaping consumption behavior through its positioning strategy. The “Taste of India” campaign redefined the cultural usage of butter, placing it in everyday Indian fare rather than in Western-style breakfasts. Then again, the song “Sapne Ho Gaye Sakar” profiled Amul’s cooperative model and its contribution to rural development in Gujarat. This narrative linked the brand with national pride, prosperity, and collective progress, strengthening emotional attachment and trust among consumers.

The brand also played a formative role in shaping consumption behavior through its positioning strategy. The “Taste of India” campaign redefined the cultural usage of butter, placing it in everyday Indian fare rather than in Western style breakfasts. Then again, the song “Sapne Ho Gaye Sakar” profiled Amul’s cooperative model and its contribution to rural development in Gujarat. This narrative linked the brand with national pride, prosperity, and collective progress, strengthening emotional attachment and trust among consumers.

The absence of celebrity endorsements in the advertisements of Amul further adds to the uniqueness of the brand. Unlike the common perception that celebrity endorsements are essential to aid the sale of products, Amul does the opposite through effective storytelling, emotional connect, and clarity of messages. Interestingly, the findings of neuromarketing also reveal that overemphasis on celebrity endorsements may sometimes result in the de-emphasis of the product itself. The approach taken by Amul keeps it simple, consistent, and emotionally relevant, which further adds to the fact that the brand is one of the most trustworthy brands. Amul was recognized as the most trustworthy brand in the food and beverage industry in 2011, and consistently, it finds a place among the top five trustworthy brands of the country that faces heavy competition in the markets.

In conclusion, it is evident that the long-term success of the brand Amul represents the proper use of the principles of neuromarketing based on the aspects of emotion involvement, cultural connection, use of humor, involvement of the senses, and usage of identity reinforcement. Instead of relying on coercive persuasion and the use of celebrities to market their brand, the brand Amul appeals to the subconscious emotions of the consumer through the usage of brand symbols to build long-term consumer relationships. This case study proves that the use of neuromarketing principles can allow brands to win consumer trust and market leadership.

2)  Coca cola:

Neuromarketing has been influencing modern branding more and more, helping organizations understand and appeal to subconscious sensory responses to influence consumer behavior. One of the most interesting examples of how neuromarketing has been applied to effectively address the marketplace is The Coca-Cola Company. Their strategy in marketing was strategically designed with intent to evoke all five human senses: sight, sound, touch, smell, and taste. This helps to create strong emotional connections, global brand recognition, and ultimately long-term consumer loyalty.

Since its opening in 1990, the 20 acre World of Coca-Cola Museum in Atlanta has made apparent the worldwide recognition and cultural phenomenon of the brand. Visitors from every nationality can be said to be united in their prior experience with the Coca-Cola brand – despite any variation in native language or upbringing. Although most consumers understand that humans perceive the world through five senses, few recognize just how much multinational corporations can utilize these senses to control buying behavior.

In this regard, it should be well noted that when information is taken in, the individual does not isolate the processing of such information completely to the brain. Instead, through various sensory pathways, the body interprets stimuli across different dimensions. This interdependent sense integration is key to the development of emotions and consumer perceptions. A global soft drink company, such as Coca-Cola, must hence understand, and where necessary change, this sense of integration, as most consumers base their choices on emotional associations rather than purely rational evaluation.

With only a few senses involved in the process of cognition, brands having to do with low sensory involvement run the risk of narrowing their marketing effect. In contrast to this, neuromarketing that activates all five senses enables a brand to create an immersive and memorable consumer experience. When several sense channels are activated at once, companies can easily turn simple products into iconic brands with strong emotional resonance.

Martin Lindstrom, author of Buyology and founder of Lindstrom Company, elaborates that sensory branding is crucial to making the brands successful for a long time. According to Lindstrom, a well-performing branding activity should strongly integrate all five senses of the consumer. This harmony in sensory branding allows any particular brand to be still recognizable if the cueing of one or more sensory components is absent. The idea behind such branding is to ensure instant recognition of a particular brand using any singular sensory component.

Each of the senses has a unique contribution to make to the consumer experience and should be targeted strategically to build brand awareness, recognition, and loyalty. Visual means include logos, product design, color scheme, and typography. Auditory means include music and recognizable product sounds. Taste is related to the product experience itself. Olfactory stimuli are related to product or environmental aromas, while tactile engagement includes anything to do with product shape, texture, and physical contact. Coordinated together, these sensory elements fortify brand recall and emotional attachment.

The Coca-Cola scripted logo has remained essentially unchanged since its introduction in 1899, providing visual continuity to reinforce brand recognition. In the same manner, the contour bottle design is so distinctive that it does not require the presence of the logo to be identified, further demonstrating the effectiveness of tactile and visual consistency.

Beyond just a visually great brand, Coca-Cola appeals to its customers with taste, sound, smell, and touch. The product’s formula has not been altered in more than a hundred years of existence, which perpetuates an image of dependability and consistency. The sound of carbonation when opening either a bottle or can delivers an instant aural cue tied to refreshment. The fragrance of the drink is unique, while the shape of the bottle provides a nice degree of tactility. All these senses work in unison together to create one solid, enduring brand impression.

By actively and regularly incorporating the use of all the senses, Coca-Cola has achieved one of the most successful neuromarketing approaches within the global market. All the senses have been integrated to enable the brand to gain long-term recognition and ownership within the market, marking the huge effect of neuromarketing within the current brand approach.

3)  Miniso:

In the retail strategy of Miniso, it has been observed that there is a very effective use of neuromarketing principles that aim to drive the consumer’s behavior both consciously and subconsciously. The core of the retail strategy of Miniso revolves around the use of the concept of impulsive buying as a primary means of driving sales. The whole format of the stores and the inventory flow of the merchandise has been optimized to allow fast decision-making so that impulsive buying occurs.

The compact format of the small stores established by the company has a major effect in influencing consumer response. Compared to other large retail formats, which tend to inundate consumers with too many purchase alternatives when shopping, Miniso’s compact retail format enables consumers to easily move around in these stores. The effect is that consumers tend to spend more time browsing in these compact retail stores in search of their preferred purchase alternatives. The impact is that consumers are highly likely to make impulse buying decisions when browsing in Miniso’s compact retail stores established by the company.

One of the most characteristic aspects of the neuromarketing approach in the Miniso brand is the way in which it provides its customers with a treasure hunt experience in their stores. This happens in the sense that the firm does not keep their products in stores for a long time because they continuously add new products on a weekly basis or even every seven days, and there are always a number of new stock-keeping units every month.

Product placement adds to this impact. Functional, small, and attractive products are strategically positioned at places where customers pass through, making them more noticeable. The lighting at these locations is often more vivid, making the product more desirable, thereby influencing customers to add more items to their carts, which were otherwise not intended.

Miniso similarly makes use of the perceived value paradigm through its affordable luxury strategy. The company provides products believed to possess a high level of quality at relatively low prices. This helps the company minimize the cost-related embarrassment or discomfort that an individual suffers in the process of making a luxury expenditure.

Brand perception can also be strengthened by the Japanese inspired branding of the Miniso brand. In the first place, the fact that it initially positioned itself as Japanese allowed it to benefit from positive stereotypes associated with the Japanese, which include precision, reliability, and expert craftsmanship.

Another crucial aspect of the neuromarketing tactics used by Miniso is product design. They promote functional designs, which are aesthetically pleasing, youthful, and appealing to a younger audience. These designs have a great emotional effect, increasing any individual’s drive to possess the product, thus further developing the emotional connection with the customer.

The sensory experience created inside Miniso outlets is specifically designed to ensure consumer comfort and satisfaction. Such details as bright lighting, neat designs, and organized arrangement of products all influence consumers to create a relaxing shopping experience, which is free from stress, making them more open to purchasing as a result of their pleasant mood.

Furthermore, the brand tie-ins with well-recognized global franchises such as Disney, Marvel, and Sanrio add to the emotional connection. This helps the brand tap into the existing brand loyalty and emotional associations to appeal to their fan base to increase its own cultural relevance and modern image.

Last but not least, it appears that the fast-fashion retailer also derives considerable benefit from social influence and word-of mouth marketing. The social content generated by the consumers on social platforms acts as a powerful social proof that entices many consumers to visit the stores and experience the benefits firsthand.

By integrating the above principles of neuromarketing, Miniso has formed a retail concept that triggers the interest and purchasing activities of customers, which has contributed to the brand’s fast growth globally.

4)  Zara:

Analysis of Zara can thus be done by looking at it through its successful implementation of principles more or less related to neuromarketing, such as sensory marketing, data-driven decision making, or psychological influence tactics. The business model of Zara involves a strong aspect of real-time data consumption and feedback for quick reaction towards consumer tastes. Such a business strategy takes leverage of the psychological appeal for novelty and, at the same time, induces fear of missing out in terms of product offerings and designs that appeal to rising trends. Even though Zara does not use these terms or approach under neuromarketing, its principles more or less correspond with the goal of neuromarketing for understanding and manipulating people’s behaviors through sensory or behavioral knowledge.

The combination of sensory marketing, especially regarding store design and visual merchandising, is at the core of Zara’s strategy. Carefully designed to be visually appealing and emotionally stimulating, a trip to any Zara store would include careful attention to store layout, lighting, and product display to direct consumer traffic and promote residents’ spending more time in the stores. This engineered environment evokes a positive emotional response from consumers, which boosts consumption and strengthens the chances of making a purchase.

The second critical, maybe even psychological, sub-element of Zara’s strategy relies on the psychological appeal of fast fashion. In this regard, Zara’s strategy includes very frequent introduction of new designs while keeping inventory levels low. This creates a continuous feeling of novelty and a perceived need for urgency. The company is using fear of missing out to encourage consumers to make immediate purchasing decisions to avoid losing access to desirable products. This rapid product turnover reinforces buying on impulse and strengthens repeat store visits.

Data-driven insights also strengthen the use of the consumer influence approach by Zara. The firm relies heavily on the use of large amounts of data that are generated from customer interactions both online and offline. The collected information is used to inform product design and manufacturing, which helps the company to develop products that meet the current demands of consumers. The approach helps Zara to apply the principles of behavioral economics to make its products more attractive to consumers based on observed behaviors.

Additionally, strategic scarcity is another fundamental element of the marketing mix that is present at Zara. Since only a few pieces of every fashion item are manufactured at a time, then changed regularly, this has the effect of creating a perception of scarcity. Such strategic scarcity is effective because it adds value to every item by creating urgency for its acquisition.

Moreover, Zara uses customer data via its Customer Relationship Management tools in order to facilitate personalization. In the same way that an organization can monitor the behavior of its customers, Zara is able to monitor the behavior of its customers in order to send them personalized promotions and recommendations for products, thereby utilizing data analytics to influence the purchase decisions of its customers on an individual basis.

Taken together, these practices illustrate how Zara incorporates neuromarketing related concepts to influence consumer behavior. By combining consumer experiences, psychological stimulation, and data insights, Zara has built an extremely responsive consumer model, retaining consumer curiosity, impulse buys, and loyalty to its branding.

5)  Adidas

The above conceptual advertisement for the brand Adidas illustrates how the principles of neuromarketing can be used efficiently by the clever use of certain psychological concepts. The first appearance of the advertisement is quite simple, with an image of pigeon and the question, “Do you know why they exist in all the cities of the world?” The first appearance is quite simple, but the advertisement is not.

Pigeons are a common, recognizable element around the world that people know. As such, the image of the pigeon is the embodiment of the commonplace, the dependable, the inevitable element of life that cannot be avoided. Indeed, through using the image of the pigeon, the advert capitalizes on the familiarity the viewer experiences, which enables a quick cognitive reaction to the advert. The use of the image of the pigeon reflects the neuro-marketing concept of association bias.

By means of this association, Adidas creates a brand positioning statement about itself as something universal, trustworthy, and always there for the consumer. By not using the attributes of the product, like performance, materials, or technological advancement, but instead using a conceptual association in the consumer’s subconscious mind, the ad campaign conveys the message about how Adidas is as natural as the pigeon itself within the consumer’s environment.

The effectiveness of this campaign is rooted in the simplicity and subtlety that the advert exhibits. The fact that the advert does not have to sell the product directly enables it to engage the cognitive level of the audience and also enables the audience to develop the connection to the brand on their own.

In the above Adidas campaign, it is clear that the use of neuromarketing as an approach to reach the audience has been most effective at the level of the subconscious. Through the use of the association bias tactic and the universal application of familiar imagery, the brand has been most successful at establishing and reinforcing their brand identity.

DISCUSSIONS

The development of neuromarketing: This pertains to the great change that has occurred in consumer behavior studies as well as their application. This was because the traditional method of consumer behavior study was highly dependent upon self-reported data collection via surveys as well as focus group analysis. These tools and methods were highly inefficient in comprehending the subconscious processes occurring in the consumer’s emotions and cognition. According to Morin (2011), the development of neuromarketing utilizes the tools of neuroscience such as EEG, fMRI, and eye-tracking technology to monitor the consumer’s neural and emotional responses in real time. The literature analysis identifies that the consumer behavior pertaining to decision-making occurs primarily at the subconscious level rather than the conscious level.

Through the entire list of studies examined, the factors that play the most important roles within the concept of consumer behavior are attention, emotion, and memory. Kumar (2015) and Khurana et al. (2021) stress the crucial impact of attention allocation as measured by eye-tracking and EEG techniques, whose effect is subtle yet significant on the purchasing process. This supports Devaru’s statement (2018) that rational decision-making theories are unable to interpret the way consumers decide.

The ethical implications of neuromarketing have also been explored in the literature. The susceptibility of children to unconscious advertising cues is, for example, highlighted by Amani et al. (2019) as a reminder of the importance of acting in a responsible manner. The need for the ethical aspects of research to remain paramount, despite the benefits of increased predictive capability provided by neuroscience methods, is, for example, emphasised by Khurana et al. (2021).

The case studies also go ahead to depict even further neuromarketing practices successfully deployed within real-world branding practice. The success of Amul is one of those great cases of resonance that do not necessarily entail celebrity endorsements. In fact, these advertisements rely heavily on humor, sarcasm, nationalism, as well as family friendly themes, where, despite the absence of celebrities, tremendous emotional resonance is created. Their effectiveness, therefore, strengthens Morin’s (2011) argument that emotionally charged stimuli are more effective as far as impacting consumer behavior is concerned. Another piece of research by Pileliene & Grigaliunaite (2017) also strengthens the point of effectiveness, although it is non-celeb-centric.

The case study of Coca Cola illustrates sensory neuromarketing, which appeals to all five senses: sight, sound, taste, smell, and touch. This resonates with Diaz Campo, Abad, Moreno, and Goyoaga (2020) who suggest sensory consistency, emotional involvement, and a greater role for emotional involvement rather than technology itself. This helps to explain the subconscious emotional attachment created by a multisensory, consistent brand. It is clear, therefore, that a consistent visual identity, shape, and sensory awareness, such as Coca Cola, helps to achieve a subconscious emotional attachment.

Miniso and Zara promote neuromarketing coterie approaches, which rely on psychological concepts such as novelty, scarcity, and impulse purchases. Miniso’s treasure hunt experience and frequent turnover help create a dopamine response toward novelty, while Zara relies on FOMO and a scarcity tactic in quick fashion, which resonates extensively with the literature stream related to emotional arousal or urgency to influence consumer behavior. These organizations may not term their approaches purely neuromarketing, but their tactics, relying on data and psychology, are in close proximity to neuromarketing.

Adidas is an exemplary case of the association bias in neuromarketing. Using a universally recognized sign such as a pigeon, the brand is able to convey the attributes of recognition, trust, and ubiquity.The strategy promotes the perception that neuromarketing does not necessarily entail the usage of advanced technologies.

From the discussion above, it is evident that neuromarketing is most effective when based on resonance, relevance, engagement, and responsibility. The coming together of research in academic institutions and practical examples in the real world confirms that those brands which follow their strategies based on how the human brain reacts in a natural manner have a competitive advantage. As long as neuromarketing is based on building trust and engagement rather than manipulating consumers in any way, there is nothing wrong with neuromarketing in general.

CONCLUSION

Neuromarketing has greatly aided in understanding consumer behavior by unraveling emotional and cognitive subconscious patterns that are commonly unidentified by traditional marketing practices. The latest research works support that emotions, attention, memory, and sensory stimulation have great impacts on consumer buying behavior and recognition.

The above-mentioned case studies on Amul, Coca-Cola, Miniso, Zara, and Adidas prove the applicability of the principles of neuromarketing on the lines of emotional storytelling, sensory marketing, novelty, scarcity, and associativity. These have resulted in the establishment of a long-standing consumer relationship marked by emotion, trust, and loyalty.

In sum, neuromarketing is a strategic tool that, when used for good, can enable marketing practitioners to create more effective, interesting, and consumer-centric marketing plans that are aligned with the natural way the human brain processes information.

How to cite

Vaishnavi Nitin Dalvi & Bhoomi Santoshkumar Patil, Understanding Consumer Behaviour through Neuromarketing: An Integrative Review of Neuroscience and Marketing Practices, 9 Int'l J. L. Mgmt. & Human. 601 (2026).

Cite this article

Vaishnavi Nitin Dalvi & Bhoomi Santoshkumar Patil, Understanding Consumer Behaviour through Neuromarketing: An Integrative Review of Neuroscience and Marketing Practices, 9 Int'l J. L. Mgmt. & Human. 601 (2026).
Chat with us