Legal Impact of Arbitration in India: Bolstering the Alternative Dispute Resolution System

The Supreme Court has drastically changed the civil justice system over the last thirty years, which is terrible news for both workers and customers. The Court has granted large corporations the authority to compel consumers and workers to arbitrate disputes pertaining to nearly every kind of alleged violation of numerous state and federal laws that safeguard citizens from fraudulent and unsafe products, employment discrimination, unpaid wages, and other forms of corporate misconduct. The Court has allowed companies to draught the rules that will govern their relationships with their customers and employees as well as the processes that will be utilised to interpret and apply those rules in the event of a disagreement by assigning arbitration to handle conflict resolution. Also, the Court allows businesses to combine a prohibition on arbitration with forced arbitration.